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Career

Architecture practice, technology strategy, and what four decades of doing it taught me.

13 articles.

AI-dō: the way of AI, grounded in practice

I have written a book about working with AI well. It is free to read, and it argues that the model you pick matters far less than the work you do around it.

APQC's process framework, and the section I wrote

We picked a global process taxonomy off the shelf, could not make our own work fit inside it, and were eventually asked to write one of its sections ourselves.

Services Oriented Architecture in a Retail Bank (BankTech.06)

The talk I gave at BankTech.06 on embedding SOA in a retail bank, reproduced from the slide deck, including the observation that NAB's ten architecture capabilities described an SOA while carefully avoiding the word.

Putting SOA Into Perspective: Hype & Hope vs Reality

The background presentation Kate Behan gave to open an ACS branch forum on SOA in June 2005, before a panel session I sat on — reproduced from her deck, which drew on my earlier SOA talk and closed by handing the room to the panellists.

Selling web services to senior management

The case-study talk I gave in July 2004 as Head of Architecture at MLC, on the journey from hard-to-justify EAI business cases to web services and the architecture that became our SOA — given at a conference the deck does not name.

Getting technology right for advisers

A September 2003 talk on National Wealth Management's technology for financial advisers — the shift to holistic advice, the business system behind it, and AdviserCentral.

Electronic Commerce and the Consumer

A 1997 talk on why consumers were hesitating over online shopping, what that meant for bank delivery channels, and the privacy law Australia did not yet have.

Subjects across the career, sized by the number of articles each one appears in. Each one leads to every article on that subject, in whatever category it was filed under.